What Richardson Homeowners Say About Servo Garage Doors Richardson
Reviews matter in Richardson because a garage door is the largest moving object in your home, and the difference between a sloppy fix and a made-right repair usually shows up inside a week. We don’t ask for fluff, and we don’t coach people to say nice things. We ask customers to describe what they saw: the written price before work started, the photo of the failed part, the work after. That documentation rule, Clause 1 and Clause 4 under The Haven Standard, is why the words below read the way they do. Marcus Deller, Owner, has kept that same record on every one of the 18,000-plus doors Servo has touched since 2015.
Recent Reviews
The torsion spring snapped on a Tuesday morning and the door would not budge. Servo’s tech measured the old spring at 0.225-inch wire diameter, showed me the clean break at the coil, and handed me a written price before touching anything. He had the replacement spring on the truck and finished in about an hour. The photo record he sent afterward showed the old spring, the new spring, and the balance test.
Andres M.
Canyon Creek, Richardson
Our garage door opener was running the motor but not moving the trolley, classic stripped gear inside the LiftMaster. Another company’s estimate said replace the whole opener. I brought that written estimate to Servo under their Free Second Opinion offer, and the technician opened the unit and showed me the gear, not a sales pitch. He replaced the gear, lubed the rail, and tested the travel limits. Total was under two hundred, and the opener has worked for four months straight.
Yolanda M.
Heights Park, Richardson
Two words for emergency service: live human. A cable let go on a Saturday night, and a real person answered, gave me a tech’s name and an on-the-way window that actually matched. The technician called when he was nine minutes out. He replaced both lift cables, not just the one that broke, because the other side was fraying in the same spot. Written price came before any work, and he did not leave until the door cycled clean three times.
Amanda P.
Breckinridge Point, Richardson
We installed a new Clopay steel-back door with a Genie belt-drive opener, and the entire process was the opposite of what I expected from an install crew. Three guys, all uniformed, background-checked, and the lead tech walked every step of the scope before starting. The old door had a rotted bottom panel from Richardson’s clay soil holding moisture, and he photographed that too. Final photo record included the new tracks, the header bracket, the opener mount, and the safety sensor alignment at the floor line. Flat price matched the written quote exactly.
Alejandro R.
Reservation, Richardson
My Wayne Dalton door started reversing half way down every few cycles, the kind of problem that’s annoying until it’s dangerous. Servo’s technician checked the limit switches first, then the safety eyes, then the logic board. He found a failing RPM sensor and showed me the diagnostic readout before quoting the repair. The written scope listed one part, one labor line, and no surprises. Door has closed properly for over two months now, and the photo record covered the diagnostic step, which I have never seen another company do.
Andres M.
Cottonwood Heights, Richardson
I had my garage door repair done back in April and the 365-Day Done Right Promise is real because I used it in November. The door started creeping to the right when lowering, enough to bind on the track. Servo sent a tech out, he adjusted the cables and reset the track spacing, and that was it. No invoice, no debate. The wording on the original warranty record said it would be made right, and it was.
Yolanda M.
Arapaho Heights, Richardson
Why Customers Trust Us
The reviews above share a pattern. Each customer names the part that failed, the price that was written before work started, and the documentation they left with. That is not a coincidence; it is Clause 1 and Clause 4 working the way they were written. Since 2015, Servo Garage Doors Richardson has operated independently under The Haven Standard, covering all eight major garage door brands including LiftMaster, Chamberlain, Genie, Clopay, Amarr, Wayne Dalton, Craftsman, and Raynor. Every job includes the written flat price before work, the Free Second Opinion when you bring another company’s written estimate, the documented photo record on completion, and the 365-Day Done Right Promise that puts repair correction on paper. The technicians are background-checked and uniformed. The phone number rings to a live person around the clock, including emergency calls. Marcus Deller has run it this way for ten years, and the work speaks with evidence, not adjectives. If your garage door has a problem you can describe, call (972) 980-5944 and get a written price before anything starts. That is the point.
Written by Marcus Deller, Owner at Servo Garage Doors Richardson, serving Richardson since 2015.